The advantages of Megavolotea
The community of loyal travelers to Volotea continues to grow: there are now over 800,000 active members of Megavolotea, the loyalty program designed for those who regularly choose the company that connects small and medium-sized European cities. Launched ten years ago, Megavolotea recorded an increase of 23% in 2024 compared to the previous year, confirming the success of an offer that combines convenience, comfort and flexibility.
A program designed for frequent flyers
Designed to enhance the travel experience for frequent flyers, Megavolotea offers exclusive benefits that can be extended up to four companions per booking:
- discounts on flights,
- priority boarding,
- Facilitated checked baggage,
- the possibility (if available) to bring a free 10 kg carry-on bag into the cabin,
- discounts of up to 25% for seat selection,
- discounts of up to 15% on checked baggage,
- 20 euros birthday gift credit,
- unlimited date changes (except for any tariff differences),
- Access to exclusive offers available throughout the year.
Many appreciated benefits for a tailor-made package, which is perfectly suited to the needs of families and small groups.
A winning model for customer satisfaction
The program has contributed decisively to Volotea's positioning at the top of Europe in terms of customer satisfaction. In 2024, the company achieved a Net Promoter Score (NPS) of 39.2 points, the highest among the continent's leading companies. The figure rises to 50.5 points among Megavolotea members, of whom 9 out of 10 say they would recommend Volotea to friends and family. A result that confirms how passenger loyalty is now one of the pillars of the company's strategy, increasingly oriented towards offering personalized and quality services, even in the low-cost segment.
